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Zendesk

Help Center Zendesk

1 - General Informations

  • 1 - The best Zendesk Licenses & Packages suitable for SnapCall
  • 2 - How to enable & manage your SnapCall subscription on Zendesk

2 - Initial Configuration

  • 1 - How to get started with SnapCall for Messaging
  • 2 - How to launch a call with SnapCall for Messaging
  • 3 - How to start a video call with SnapCall "Stream" on Messaging
  • 4 - How does SnapCall "Stream" version on Zendesk looks like on the customer side?

3 - Intermediate Configuration

  • 1 - Requesting a video call through the bot of Messaging
  • 2 - How to access the recording of the calls on Zendesk?
  • 3 - How to make the SnapCall dashboard on Zendesk accessible and control it

4 - Advanced Configuration

  • 1 - How to make SnapCall work in a mobile webview