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1 - General Informations

1 - The best Zendesk Licenses & Packages suitable for SnapCall
2 - How to enable & manage your SnapCall subscription on Zendesk

2 - Initial Configuration

1 - How to install SnapCall into your Zendesk workspace ? (Messaging, Chat, Sunshine)
2 - How to launch a call with SnapCall inside Zendesk ?
3 - How to use the different features of SnapCall?
4 - How does SnapCall "Stream" version on Zendesk looks like on the customer side?

3 - Intermediate Configuration

1 - Requesting a video call through the bot of Messaging
2 - How to access the recording of the calls on Zendesk?
3 - How to make the SnapCall dashboard on Zendesk accessible and control it

4 - Advanced Configuration

1 - How to make SnapCall work in a mobile webview