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  • Smart Voice Support.

    Offer voice to high value customers and prequalified leads.

  • Web Calls.

    Allow customers to launch calls from any platform.

  • Zendesk.

    Smart voice for your Zendesk support.

  • LiveChat.

    Smart voice for your LiveChat customers.

  • Customers Data in Calls.

    Receive valuable data when picking up calls.

  • Smart Plugs.

    Connect SnapCall to any call reception system.

  • Shopify.

    Smart voice for your Shopify store.

  • Intercom.

    Smart voice for your Intercom customers.

  • Call Recording.

    Recordings off all interactions in real-time.

  • Data & Analytics.

    Rich datasets on calls and customer behaviour.

  • Aircall.

    Smart voice for your phone support

  • Zendesk Chat, Messaging & SunCo.

    Smart voice, video and screen sharing for your Zendesk Chat, Messaging and Sunshine Conversations.

  • Help Center.

    Find all your answers on our knowledge base.

  • Contact Us.

    Get in touch with the team.

  • SnapCall Standard Offer.

    Digital calls from your website or the mobile application.
    Connected to Zendesk, Aircall or PBX technology.

  • LiveChat.

    Digital calls embedded right inside the chat.

  • Intercom.

    Digital calls embedded within the Intercom Messenger.

  • Zendesk Chat & Messaging.

    Digital call embedded inside Zendesk Chat, Messaging & Sunshine Conversations.

  • Blog.

    Read our latest articles and guides.

  • API REST.

    Use our RESTful API to link SnapCall with your solutions.

  • SDK.

    Use our SDK to integrate SnapCall in your web and mobile applications.

  • Use Cases.

    See how companies are using SnapCall.

Product

Smart Voice Support

Customers Data in Calls

Web Calls

Smart Plugs

Call Recording

Data & Analytics

Shopify

Zendesk

Aircall

LiveChat

Intercom

Zendesk Chat, Messaging & SunCo

Customers
Pricing

SnapCall Standard Offer

LiveChat

Intercom

Zendesk Chat & Messaging

Ressources

Blog

API REST

SDK

Use cases

Support

Help Center

Contact Us

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Zendesk

Help Center Zendesk

Basic information

  • How to setup calls through Zendesk
  • How does receiving calls on Zendesk look like?
  • Smart voice solution for remote work
  • SnapCall 3.0 – what's new?
  • Entering SnapCall API Key on Zendesk

Installation & Configuration

  • How to connect Zendesk with SnapCall?
  • How to install SnapCall on Zendesk Guide?
  • How to add Zendesk agents to a SnapCall button?
  • How to transfer a call to another agent?

Zendesk Messaging

  • How to get started with SnapCall for Messaging
  • How to launch a call with SnapCall for Messaging

Documentation

  • How to call your customers directly from Zendesk?
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