Connect existing customer support numbers

 

SnapCall now offers a possibility to connect your existing phone numbers to your SnapCall agents. This new feature is aiming to help you convert all your standard voice flow to digital.

There are a couple of solutions to achieve that as the SnapCall platform is open and respects all the telecommunications standards.

SnapCall provides an open inbound SIP gateway to connect your existing systems. This SIP endpoint allows you to easily translate your classical calls to digital ones no matter where your customers are calling from.

 

To connect your phone system to SnapCall gateway, these are the SIP credentials needed:

URI: g.snapcall.io
port: 5060
protocol: TCP
user: SnapCall button identifier (bid) where you wish to route your phone numbers

An example of a SIP connection chain:  

sip:dc0d107084a711eaa8b4d9f12f732d8f@g.snapcall.io:5060;transport=tcp

Screenshot_2020-05-11_at_09.53.37.png



Main providers that are supported and able to deliver this service:

 

How do I start with SnapCall?

SnapCall provides you an opportunity to try our technology entirely free for 14 days. Create an account and start your free trial. In case you need any assistance, reach out to our team via support@snapcall.io.