How can I see the call 'ratio' of each call button?

 

Go to your Ratio tab on your Calls menu. 

Capture_d_e_cran_2019-07-30_a__11.10.34.png

 

You have access to:

- The number of display of your call buttons on your website/app
- The number of calls using those call buttons
- The ratio between the number of calls and display for each button

 

You can still filter your calls according to different criteria. Same Criteria as Calls:

DATE: Select a specific date or certain period of time

CALL STATUS: Select one or several call status
 

RATE: Select the call rating(s) you want

AGENTS: Select a specific agents or team

CLIENTS: Select a specific client

BUTTONS: Select calls from a specific button

 

How do I start with SnapCall?

SnapCall provides you an opportunity to try our technology entirely free for 14 days. Create an account and start your free trial. In case you need any assistance, reach out to our team via support@snapcall.io