How to filter calls?

On your dashboard, you have the availability to sort all your past calls according to different criteria.
Go to your History sub-menu of your Calls menu, you can see all your calls and you can filter them regarding:

DATE: Select a specific date or a certain period of time

CALL STATUS: Select one or several call status

RATE: Select the call rating(s) you want

AGENTS: Select a specific agents or team

CLIENTS: Select a specific client

BUTTONS: Select calls from a specific button

 

How do I start with SnapCall?

SnapCall provides you an opportunity to try our technology entirely free for 14 days. Create an account and start your free trial. In case you need any assistance, reach out to our team via support@snapcall.io